Shipping policy

We're proud to offer Free Shipping on all Items below 22.05 pounds in USA, tracking and secure checkout are provided for all orders.

Processing Time:
We do our best to process & ship all orders as soon as possible. Most orders are processed within 1 - 2 days.

📦Tracking your order:
All orders include tracking information that is normally sent via email within 48 hours after the order has been shipped. 
You can also track your order using your tracking number here.

Estimated shipping times by country:

We have fulfillment centers in USA and China, so depending on placement of stock. Your order will be dispatched from the most relevant fulfillment center at that time to ensure consistency in delivery times.   

Customs & Duties:
Packages shipped to USA don't require any additional custom or tax fees.

All shipping charges (or free shipping promos) listed do NOT include customs, duty, and taxes. We can't hold responsibility for that and the recipient is responsible for all customs, clearing and other fee’s required to ship internationally. 

Lost / Stolen package:

• Our Customers satisfaction is our top priority so we cover any case of exceptional delay or even loss in transit and offer a free reshipment or a refund.
• If the order does not make it to its destination and is delayed in a local post office, customers are responsible for contacting the carrier before receiving a reshipment\refund.
• If you have entered a wrong shipping information, you are not eligible for a reshipment or a refund. 

If you haven't received your order within 20 business days, your order is eligible for refunds or free reshipment. Please email us at: care@calincoffee.com

📩If you are on this page, we assume something with your order went wrong. When in doubt, contact one of our friendly customer care reps at calincoffee.com or our Contact Us Page